ASUS 2 year global warranty details~
ASUS 2 YEAR WORLDWIDE WARRANTY DETAILS:
ASUS' complete notebook line is protected under a 2-year warranty globally. Unlike other notebook companies that also promise multiple years of product guarantee but charge users component and repair fees after the first year, ASUS' 2-year warranty is free of repair and component charges. By providing a real warranty to protect your purchase, it demonstrates ASUS' confidence in its ability to offer unrivaled quality.
Terms and conditionsThe 2-year limited warranty covers all ASUS notebooks and a limited one-year warranty is given for the battery (battery capacity's natural loss is excluded from this warranty).
A. Exclusions from this Limited Warranty ServiceASUSTeK does not warrant uninterrupted or error-free operation of the product. Any technical or other support provided for the product under warranty, such as assistance via telephone with "how-to" questions and those regarding product set up and information, will be provided without warranties of any kind. The warranty only covers failures or malfunctions occurred during the warranty period and in normal use conditions, as well as for any material or workmanship defect. The warranty will not apply if:
(a) the product has been tampered, repaired and/or modified by non-authorized personnel;
(b) the serial number of the notebook, components or accessories has been altered, cancelled or removed;
(c) the warranty seals have been broken or altered;
(d) there is damage caused by accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, or use under abnormal conditions;
(e) there is damage caused by improper installation or improper connection to a peripheral device (printer, optical drive, etc);
(f) there is damage caused by an external electrical fault or any accident;
(g) there is damage from use outside of the operation or storage parameters or environment detailed in the User’s Manual;
(h) there is damage from use of parts not manufactured or sold by ASUSTeK;
(i) there is damage to or loss of any program, data or removable storage media, or if there is costs from recovering any program or data;
(j) there is damage from third party software or from virus(es); or
(k) there is software loss or data loss that may occur during repair or replacement.
Returning a notebook to ASUSTeK's Notebook Service Centre during the warranty period does not automatically mean that it will be repaired free of charge. Upon receiving your product, ASUSTeK's Notebook Service Centre reserves the right to check the validity of your warranty and your request for warranty service. Neither ASUSTeK, ASUSTeK's authorized service centre, nor your reseller are responsible for any of your confidential, proprietary or personal information contained in the product which you return to ASUSTeK, ASUSTeK's authorized service centre or reseller, for any reason. You should remove all such information from the product prior to its return.
B. TFT LCD Defect PolicyDespite the highest possible standards, the intricate manufacturing of thin-film transistor (TFT) liquid crystal display (LCD) screens may still produce slight visual imperfections. These visual imperfections do not impair the performance of your ASUS notebook. However, ASUS will provide the warranty service for your ASUS notebook’s TFT LCD screen when there are at least: (a) 3 bright dots or 5 dark dots or 8 bright and/or dark dots in total; or (b) 2 adjacent bright dots OR 2 adjacent dark dots; or (c) 3 bright and/or dark dots within an area of 15 mm in diameter. These are standard TFT LCD screen warranty conditions offered by TFT LCD manufacturers. ASUSTeK will therefore, at its option, repair or replace the product.
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